NUMBER 1 VAUXHALL RETAILER FOR SECOND CONSECUTIVE YEAR
Accrington Garages, a proud family-run business with over 30 years of heritage, has once again been recognised as the UK’s top-performing Vauxhall retailer, securing the number one position for the second consecutive year.
In addition to this remarkable achievement, the business has been awarded the 2025 Vauxhall Customer Excellence Gold Award for the 11th year in a row - an outstanding milestone that underscores its unwavering commitment to customer satisfaction.
The award is based entirely on direct customer feedback from those purchasing new vehicles or using aftersales services, making it one of the most respected accolades in the industry.
This year’s results mark a historic moment for Accrington Garages, combining consistent long-term excellence with back-to-back national recognition. Over its 33 years as a family-operated business, the company has built a reputation rooted in trust, personal service, and strong community relationships - values that continue to set it apart in an increasingly competitive marketplace.
Managing Director Wal Singh commented “Receiving the Customer Excellence Award for 11 consecutive years is an incredible achievement, but to be ranked the UK’s number one retailer for two consecutive years is even more remarkable. It highlights the consistency and dedication of our entire team.
As a family business that has proudly served our community for 33 years, this recognition means even more. It reflects not just our team’s hard work, but the relationships we’ve built with our customers over decades. Every day, we strive to go above and beyond to deliver exceptional service.”
The award was presented by Vauxhall Commercial Director Michael Auliar, who praised the dealership’s culture and commitment “It’s been a pleasure to present Wal and his team with their 11th consecutive Gold Customer Excellence Award - an absolutely amazing achievement that speaks volumes about the culture of the retailer.”
General Manager Moni Singh also highlighted the vital role of customer loyalty “I want to pay tribute to our incredibly loyal customers who return to us year after year, car after car. Even with more choice and competition than ever, our customers remain at the heart of everything we do. As a family business, we see them as an extension of our own family - and without them, this milestone wouldn’t be possible.”
As Accrington Garages celebrates over three decades in business, this latest recognition reinforces its position as a leader in customer experience and a trusted name in Lancashire.
