Accrington Garages win Best in Customer Service at AM Awards
The Prestigious AM Awards 'came home' to the ICC, Birmingham on Wednesday 9 September 2021. The industry's biggest and most influential players were there to welcome it. The AM Awards evening is dedicated to acknowledging exemplary performance and innovation, where high achievers will deserve their time in the spotlight.
But the AM Awards is much more than a glitzy night out among friends and colleagues - the AM Awards represent the pinnacle of automotive retailing achievement. After a challenging 2020, the awards ceremony was a great way to see who had overcome difficult times to excel in their fields and who are best placed looking forward to 2021 and beyond.
This year's award ceremony was hosted by Good Morning Britain and Classic FM presenter Charlotte Hawkins. Charlotte is also part of the presenting team for ITV Racing on major race days and has appeared on other TV programmes including Celebrity Juice, Britain’s Got More Talent, Pointless and as a contestant in the fifteenth series of Strictly Come Dancing.
The evening's entertainment was a live performance from comedian and writer Simon Evans. Amongst a host of TV appearances, Simon has been a guest on Michael McIntryre’s Comedy Roadshow, University Challenge: The Professionals, and The Comic Side of 7 Days.
We are so proud to announce that Accrington Garages were nominated in the Best in Customer Service category. The nominees in this category included some of the industrys' biggest names including Drive Motor Retail and Buyacar.co.uk:
2021 AM Awards Best in Customer Service Nominees:
- Accrington Garages Vauxhall [WINNER]
- Beechwood Derby
- Drive Motor Retail
The judging panel were impressed with not only our excellent customer reviews, particularly during a challenging time managing the pandemic, but also our incredibly high customer loyalty performance which has seen customers coming back for over two decades.
The core values of our close-knit team and the focus on customer experience was singled out as a standout highlight of the ‘Accrington Garages Way’ and a contributing factor to our success.
We would like to take this opportunity to thank all of our customers for their continued support and excellent reviews, whether purchasing a new car, selling us your existing vehicle or using our Aftersales department for maintenance and servicing. We would not be where we are today without all of you and hope to continue to improve and grow as a business in the future.
Read more about our AM 2021 Awards and the comments from the Automotive Management judges via their website click here.