A stolen Vauxhall has been quickly reunited with its owner thanks to Vauxhall Onstar, the personal connectivity and service assistant that include stolen vehicle assistance. This unfortunate events show how miraculous Vauxhall’s Onstar can be and serve as a crucial asset when in bad situations like this one.
Having parked up outside his workplace in central Glasgow, James Watson was forced out of his vehicle by a thief, who stole his new Vauxhall Astra. When reporting the incident to the police, Watson pointed out that the vehicle was equipped with Vauxhall OnStar, meaning it had a GPS locator that would help recover the vehicle.
Working directly with the Onstar team, the police found the car at a petrol station four miles away and apprehended the offender. OnStar’s stolen vehicle assistance feature also allowed the operator to remotely deactivate the ignition when the thief turned off the engine, giving the police the opportunity to recover the vehicle undamaged.
“It was a terrible experience, one I wouldn’t wish on anybody else,” said James Watson. “After the initial shock of what happened subsided, I realised that we could locate the car – and probably the offender – through OnStar. I’m really grateful that the technology was in place to recover the vehicle so quickly, helping me to get back on the road knowing the thief had been caught.”
“This was a horrible experience for James and we are sorry to hear that he was a victim of crime,” said Mike Lee, UK Head, OnStar Strategy and Planning. “We are relieved that the technology in the car could assist the police in recovering his car and apprehending this criminal.”